Free shipping on orders $75+  |  Easy 30-day returns  |  Shipping Info

Frequently Asked Questions

Everything you need to know about shopping with THE BE DANCE COMPANY STORE. Can't find your answer here? Email us at [email protected] — we respond within 1–2 business days.

Shipping
Standard shipping takes 5–7 business days via USPS, UPS, or FedEx. Express shipping takes 2–3 business days via UPS or FedEx. Overnight shipping (1 business day) is available via FedEx Priority. Processing time is 1–2 business days before your order ships.
Standard shipping is $6.99, and it's FREE on all orders $75 and over. Express shipping is 2.99 (2–3 business days). Overnight shipping via FedEx Priority is $24.99 (1 business day). All rates are for contiguous U.S. states.
Yes, we ship to Alaska and Hawaii at standard shipping rates. However, orders to AK and HI are not eligible for the free shipping threshold. Standard shipping to Alaska and Hawaii typically takes 7–10 business days and costs $6.99 regardless of order size.
Once your order ships, you'll receive a shipping confirmation email with a tracking number and a link to track your package. Allow 24–48 hours after shipment for tracking to update in the carrier's system. You can also contact us at [email protected] with your order number for tracking assistance.
Yes! Overnight shipping is available via FedEx Priority for $24.99. Your order will be delivered in 1 business day (Monday–Friday, excluding federal holidays) when placed before 12:00 PM EST. Overnight orders must be placed Monday–Thursday to guarantee next-business-day delivery.
Returns & Exchanges
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, in original condition with tags still attached. We do not accept returns on final sale items. Refunds are processed within 5–10 business days of receiving your return.
Email us at [email protected] with your order number and the reason for return. We'll send you a prepaid return shipping label (for domestic returns on defective/incorrect items) or return instructions. Once we receive and inspect the item, your refund will be processed within 5–10 business days to your original payment method.
Yes! We offer exchanges for different sizes or colors of the same item, subject to availability. Email us at [email protected] with your order number and the exchange you'd like. Exchanges are processed within 5–7 business days of receiving your original item.
Once we receive and inspect your return, refunds are processed within 5–10 business days back to your original payment method. PayPal refunds typically appear within 3–5 business days. Credit/debit card refunds may take an additional 3–5 business days to appear on your statement, depending on your bank.
Sizing
Each product page includes a detailed size chart with measurements in both inches and centimeters. We recommend measuring your chest, waist, and hips and comparing to the chart. When between sizes, we suggest sizing up for a relaxed fit or staying true to size for a fitted look. Our size chart covers XS through 3XL.
Most of our performance pieces (leggings, biker shorts, bodysuits) run true to size or slightly fitted — check individual product pages for fit notes. Our streetwear pieces (hoodies, sweatshirts, graphic tees) are designed with a relaxed boxy fit and typically run true to size. If in doubt, size up.
Payment & Security
We accept PayPal, Visa, Mastercard, American Express, and Discover through PayPal's secure checkout. You can pay directly with your credit or debit card through the PayPal checkout window without creating a PayPal account. All transactions are SSL encrypted for your security.
Absolutely. All payments are processed through PayPal's secure checkout platform with SSL encryption. We never store your credit card information on our website. PayPal is one of the world's most trusted payment processors, used by millions of businesses globally.
Products & Care
Most items can be machine washed cold on a gentle cycle and tumble dried on low heat. Performance items (leggings, biker shorts, bodysuits) should be washed cold and hung to dry to maintain elasticity and shape. Graphic tees should be washed inside-out in cold water to preserve print quality. Always check the care label on each garment for specific instructions.
Many of our Stage & Performance pieces are designed specifically for recitals, competitions, and professional performances. The Performance Sequin Bodysuit, Latin Rhythm Dance Dress, and Stage Ready Crop Top are all stage-ready. Our rehearsal wear is designed for daily studio use and can also be worn for casual performances and workshops.
Orders & More
Orders can typically be cancelled or modified within 1 hour of placement, before processing begins. Email us immediately at [email protected] or call (321) 508-4470 if you need to make changes. Once an order has been processed and shipped, it cannot be modified, but you can return it under our 30-day policy.
We do not currently offer gift cards, but this feature is planned for a future update. In the meantime, you can purchase any product as a gift and request that we not include a packing slip with pricing in the package — just note this in the order comments.
Yes! We can accommodate bulk orders for dance studios, performance groups, sports teams, and organizations. Contact us at [email protected] with your requirements (items, quantities, timeline) and we'll provide a custom quote. Minimum order for bulk pricing is typically 10 units per style.
Currently, we ship within the United States only, including Alaska, Hawaii, Puerto Rico, and U.S. territories. We are actively exploring international shipping options and plan to expand in the future. Sign up for our newsletter to be notified when international shipping becomes available.